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About us

Transportation, Taken Seriously

Prime Services and Investments Ltd is a passenger transportation company based in Juba, South Sudan. We move people to airports, between cities, to work, and to the occasions that matter.

Who we are

A transportation company, not a taxi rank.

Most journeys go wrong for ordinary reasons: a vehicle that was too small, a driver who did not know the route, a pickup time nobody confirmed. Our work is to remove those reasons one at a time.

That means treating every booking as a plan rather than a request: who is travelling, how much luggage, what time they genuinely need to arrive, and which vehicle actually suits the road between here and there.

We serve individuals and families, businesses and organisations, event organisers and visiting groups, with the same standard applied to a single airport run as to a fifty-seat coach.

Direction

What we are working toward

Two statements that decide what we say yes to.

Our mission

To provide transportation that people can plan around: safe vehicles, professional drivers, and arrival times that hold up in the real world.

Our vision

To be the transportation company people in South Sudan name first when the journey actually matters, because the service has earned it, trip after trip.

Our values

How we decide

Six principles that settle the day-to-day questions before they turn into arguments.

Safety before speed

A journey that arrives late is a problem. A journey that arrives unsafely is a failure. When the two conflict, safety decides.

Time is the promise

Punctuality is the one thing every passenger notices. We plan schedules we can actually keep, then keep them.

Say it plainly

Clear prices, clear timings, clear answers. If something changes, you hear it from us first.

Treat people well

Passengers, drivers, and partners alike. Courtesy is not an extra. It is the job.

Look after the details

A clean vehicle, a driver who knows the route, a confirmation that arrives before you have to ask.

Know the ground

Local knowledge is what turns a map into a realistic journey time. We plan around the roads as they are.

Service philosophy

Good service is mostly good preparation.

Very little of what makes a journey work happens during the journey. It happens in the hours before it, when someone checks the details.

Before the trip

You receive confirmation of the vehicle, the driver, and the pickup time, plus a way to reach us if anything changes.

On the day

The vehicle arrives at the agreed time and place, prepared for the journey and the number of passengers booked.

During the journey

A professional driver, a comfortable vehicle, and a route planned for the conditions on the day.

After you arrive

A straightforward close to the booking, and someone to talk to if anything was not right.

Safety is an operating standard, not a slogan

It shows up in how vehicles are looked after, who is allowed to drive them, and how quickly someone answers when a passenger needs help.

Ask about our standards

Safety

Your Safety Comes First.

Four commitments that shape how the service is run day to day.

Vehicle Maintenance

Vehicles should be maintained according to professional operational standards.

Driver Standards

Drivers should meet the professional requirements set by the company.

Passenger Safety

Transportation designed with passenger comfort and safety in mind.

Reliable Support

Responsive assistance when passengers need help.

Wherever Life Takes You, Get There With Confidence.

Book reliable transportation for your next journey.

Prefer to talk it through? +211 900 000 000